Lorna’s journey in hospitality marketing began with her pivotal role overseeing sales and marketing for the iconic Mount Nelson Hotel, part of the Orient Express Group. During her tenure, Lorna mastered the art of building strong, lasting relationships with guests and business partners, founded on the pillars of transparency, trust, and authenticity. These principles have since become the cornerstone of her business philosophy.
Following the birth of their first child, Lorna and her husband, Mike, embarked on a new venture by purchasing Granny Mouse Country House in the picturesque KZN Midlands. They transformed it into an idyllic conference and wedding destination, celebrated for its exceptional service and enchanting ambiance.
For the past decade and a half, Lorna has lent her expertise as a consultant to the renowned Beverly Hills Hotel in Umhlanga, KwaZulu-Natal. Under her guidance, the hotel has achieved unparalleled standards of brand and business excellence, solidifying its reputation as the ‘Grande Dame’ of KZN.
Lorna’s relentless pursuit of boutique and innovative hospitality trends worldwide fuels her motivation and drives her constant evolution. She thrives on stepping out of her comfort zone to expand her horizons and unleash her creativity. Her passion for learning encompasses the intricate art of wine-making, loves travel, perpetually seeking out the latest innovations in bespoke, boutique hotels across the globe.
With profound insight into the world of luxury hospitality and a keen understanding of business dynamics, Lorna is dedicated to helping companies establish and solidify their brand philosophies. She excels in crafting compelling brand narratives and collaborating with luxury brands to curate exceptional experiences. Her unwavering commitment to exceeding expectations, combined with her meticulous attention to detail, ensures that every project she undertakes is executed to perfection.
